Product Suggestions

If a parent adds an attendance note that's inconsistent with their child's attendance for the day a warning should appear as sometimes parents add incorrect times/dates. E.g: this student signed in at 9.02 and attended most of their classes but have an attendance note for the whole day (I'm assuming this was added after the student signed in). Could the parent get an inconsistency warning when they try to submit the attendance note e.g. (student name) has been marked present for period * or (student name) has signed in at (time) which clashes with the attendance note. Please double the attendance note before continuing or please reach out to the school if you have any questions

A checkbox for parent view when inputting an attendance note that allows them to 'check' if they would like support or contact from the school regarding the absence. This would then trigger an alert to notify school staff and refer to relevant support staff. For example, a parent put in an attendance note for a student saying their father had passed away. Our staff did not know this or were able to offer support as the attendance notes aren't reviewed or monitored with almost 2,000 students on campus. e.g. "Would you like to notify relevant school support staff regarding this absence, or receive a response?"

If students have been sent home early as a response to violent or severe disruptive behaviour - We would like an option from the drop down list that says: Same-Day Response Description: 'The absence was approved as a same-day response in accordance with the Student Behaviour Support Policy for MACS Schools and the SFOA Wellbeing Policy'

Staff are having to manually check if a parent has submitted an attachment to an attendance note? at the moment, staff have to manually go in and search for attendance notes, and if one gets added at a later date, the staff member would have to by off chance find it, or be told. if we were able to have some sort of notification that would remove a lot of needless hours searching for attachments

We'd love when students sign in late to have the Kiosk send a push notification to the parent/carer of the late arrival along with the student's reason why they're late. Quite often late arrival is the first signs of disengagement that lead to school refusal, and this would be a great tool for parents/carers to become aware in the moment when a student is arriving to school late.

Just some feedback after working in schools for 37 years: There are SO MANY parents who mess up the times of attendance notes, main reason being; they think the start and finish time is for when their child is ATTENDING. If you changed the name of the note to be an ABSENCE NOTE, this would make it clear to parents that it was the start and finish times for the ABSENCE that they're entering. Not when they're at school!! The note is really for an ABSENCE, not an Attendance. Compass Support said: "The guidelines for the Attendance Note comes from the Department of Education. We have taken guidance from them, however please do reach out to them regarding your concerns. I am sure they will welcome all feedback." Department of Education guidelines govern attendance recording. We regularly have parents enter the times incorrectly because they understandably interpret “Start Time” and “End Time” on an Attendance Note as the period their child will be attending school. In practice, the parent is entering the start and end time of the absence. Not trying to be pedantic but the DET Policy Advisory Library (PAL) says: Parents are required to ensure their child attends school and to provide an explanation for their child's absence from school…” It goes on to say: “Parents must promptly inform the school of the reason for their child's absence…” and: “Where possible, parents must inform the school in advance of upcoming absences.” So they use the term 'absence', I don't see why Compass can't. In the Student Enrolment Census policy, it says: “Principals must ensure that all records relating to attendance are retained … These records (such as manual rolls and absence notes)…” So “absence note” is terminology the Department itself uses. Changing the parent-facing wording to “Absence Note”, or even labelling the fields “Absence Start Time” and “Absence End Time”, would make their meaning much clearer and reduce incorrect attendance records and administrative work for schools.

It would be helpful if parents were able to adjust dates for their notes, to save them calling when they accidently entered it for the wrong day. Also, if they are putting in a note can it cover the whole day automatically. I find a lot of our parents will put in a "Session 1" only note and it won't cover the second half of the day and I'm going in to modify it a lot.

Putting a group of students and then exporting what classes and rooms they have in a day to be able to find them easily, rather than going into each student's profile and checking.

From time to time we have teachers mark a future roll accidentally, it would be great if we could reset that roll somehow instead of the teachers trying to remember to remark it when that day finally comes.

It would be great for students and parents to see the student % attendance for the year or term to date so that they can support with meeting attendance goals. Parents can't currently see this and are often shocked when they realise their childs attendance is at 70% not 80%. These days add up quickly.