Product Suggestions

Organisation-Based Accounts Instead of Individual Organiser Ownership
CompassTix really needs proper organisation-based account management, rather than having everything tied to individual users. A school should be able to register as an organisation, with multiple staff members able to manage events under that school, while the school itself retains ownership of everything. For example, a school's Events Coordinator might have created the original organiser account and managed years of events before leaving. Currently, that account is still tied to their name and email. While you can change the email, it has to be one that's never been used with CompassTix before, and you're still stuck with the original person's name. So to keep the school's event history, you're essentially having to reuse a former employee's account. It also gets messy when other staff have already created their own organiser accounts, as they then can't be added as collaborators to another account. You end up with multiple accounts representing the same school, potentially with different billing details, contact information and events scattered across them. Ideally, a school would just have one organisation account, with administrators who can add or remove staff and assign appropriate permissions. Staff should be able to belong to multiple organisations, and existing accounts and events should be able to be brought under the school's organisation. The main thing is that the school should own its events, history and billing information, not whichever staff member happened to set up the account originally.
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