From time to time, parents inadvertently deposit funds in their own Wallet, rather than their child's (student's) Wallet. To transfer funds into the correct Wallet, the current process requires a ticket to be raised with Compass, for each individual occurrence. If users had the ability to transfer funds between associated Wallets, it would be much more efficient.

Furthermore, if the Wallet balance that sits in the users' Wallet comprises of only the original top-up amount, Compass Support will also have to action that refund. Can users have the capacity to action these transferral of funds and refund the original top-up amounts? We can currently refund outside of these, via CompassPay.